1. Introduction

1.1 We are committed to ensuring the privacy of www.yogainneryu.com visitors and customers. For that reason, we comply with all data protection requirements applied under the new GDPR Regulation (EU) 2016/679 on the processing of personal data and the free movement of such data.

1.2 This policy applies when we act as data controller with respect to the personal data of www.yogainneryu.com; in other words, when we determine the purpose and means of processing that personal data.

1.3 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.4 By using the privacy manager, you can indicate whether you want to receive direct marketing communications or limit the publication of your data. Also afterwards, in any communication, you can click at the bottom to unsubscribe and remove from our contact list. 

1.5 In this policy, "we," "us" and "our" refer to the data controller, Nathaly Haezebrouck, and the Inner Yu company. See Section 12 for more information about us.

2. How we use your personal information

2.1 In this Section 3, we explained:

(a) The general categories of personal data we may process;

(b) the purposes for which we may process personal data; and

(d) The legal bases for the processing.

2.2 We may process usage data from web visitors and customers. Usage data may include the following: your IP address, geographic location, browser type and version, operating system, referral source, duration of visit, pages viewed and website navigation paths, as well as information about the timing, frequency and pattern of your use of the service. The source of usage data is: Google Analytics, Google Adwords, Facebook Advertising (Meta), YouTube Ads and Fluent CRM. This usage data may be processed to analyze the use of the website and services. The legal basis for this processing is either with users' explicit consent or our legitimate interests, namely monitoring and improving our website and services.

2.3 We may process your account information ("Account Information"). Account Data may include your name and email address. The source of account data is your explicit consent to use when you provide it. Account Data may be processed to operate our website, provide our services, ensure the security of our website and services, maintain backups of our databases, and communicate with you. The legal basis for this processing is consent or our legitimate interests, namely the proper management of our website and business.

2.4 We may process your information contained in your personal profile on our website ("Profile Data"). The profile data may include your name, address, phone number, email address, profile photos, gender, date of birth, relationship status, interests and hobbies, education details and employment details. The profile data may be processed to enable and monitor your use of our website and services. The legal basis for this processing is your consent OR our legitimate interests, namely the proper administration of our website and company.

2.5 We may process information that you post for publication on our website or through our services ("Publication Data"). Publication Data may be processed to enable such publication and to administer our website and services. The legal basis for this processing is your express consent during submission.

2.6 We may process information contained in any application you submit to us relating to goods and/or services ("Application Data"). The Application Data may be processed in order to offer, market and sell relevant goods and/or services to you. The legal basis for this processing is your explicit consent at the time of the request.

2.7 We may process information related to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("Transaction Data"). Transaction Data may include your contact information, your credit card or bank account information, and the transaction details. The transaction data may be processed for the purpose of delivering the purchased goods and services and keeping proper records of these transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

2.8 We may process information that you provide to us for the purpose of subscribing to our email notifications, browser notifications and/or newsletters ("Notification Data"). Notification Data may be processed to send you relevant notifications and/or newsletters. The legal basis for this processing is your explicit consent via opt-in.

2.9 We may process information contained in or relating to communications you send to us ("correspondence data"). Correspondence Data may include the content of the communication and metadata related to the communication. Our website generates the metadata related to communications through the contact forms on the website. Correspondence data may be processed to communicate with you and to maintain records. The legal basis for this processing is our legitimate interest, namely the proper management of our website and business and communication with users.

2.10 In addition to the specific purposes for which we may process your personal data as set forth in this Section 3, we may also process your personal data when such processing is necessary to comply with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

2.11 Please do not provide us with personal data of other persons unless we ask you to do so.

3. Providing your personal information to others

3.1 We may disclose your personal data to our insurers and/or professional advisors to the extent reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risk, obtaining professional advice, or instituting, exercising or defending legal claims, whether in legal proceedings or in administrative or non-legal proceedings.

3.2 We may provide your contact information to our shipping partners to the extent reasonably necessary to process, ship and track orders.

3.3 Financial transactions related to our website and services are handled by our payment service providers, Mollie Payments. We will share transaction data with our payment service providers only to the extent necessary to process your payments, refund such payments, and handle complaints and inquiries related to such payments and refunds. You can find information about the privacy policies and practices of the payment service providers at Privacy Mollie Payments.

3.4 In addition to the specific disclosures of personal data set forth in this Section 4, we may disclose your personal data when such disclosure is necessary to comply with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data when such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in judicial proceedings or in administrative or non-judicial proceedings.

4. International transfer of your personal data

4.1 In this Article 5, we provide information about the circumstances in which your personal data may be transferred to other countries outside Belgium but within Europe.

4.2 We and our other group companies have offices and facilities within Europe. The European Commission has adopted an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries are protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

4.3 The hosting facilities for our website are located in France. The European Commission has adopted an "adequacy decision" regarding the data protection laws of each of these countries. Transfers to each of these countries are protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

4.4 You acknowledge that personal data that you expressly provide for publication through our website or services may be available via the Internet around the world. We cannot prevent the use (or misuse) of such personal data by others.

5. Retention and deletion of personal data

5.1 This Article 6 describes our data retention policy and procedure, which are designed to ensure that we comply with our legal obligations regarding the retention and deletion of personal data.

5.2 Personal data that we process for any purpose(s) will not be kept longer than necessary for that purpose(s).

5.3 We store your personal data as follows:

(a) Category(s) of personal data will be retained for a period of not less than 30 days following, and not more than 5 years.

5.4 In some cases, it is not possible for us to specify in advance how long your personal data will be kept. In such cases, we determine the retention period based on the following criteria:

The retention period of your data is determined based on your email subscription preferences, your engagement with our email newsletters, including opens and clicks, and your purchases.

5.5 Notwithstanding the other provisions of this Article 6, we may retain your personal data when necessary to comply with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

6. Changes

6.1 We may update this policy from time to time by posting a new version on our website.

6.2 You should check this page from time to time to ensure that you are happy with any changes to this policy.

6.3 We may notify you of changes to this policy by email or through the private messaging system on our website.

7. Your rights

7.1 In this Section 8, we have summarized the rights you have under data protection laws. Some rights are complex and not all details are included in our summaries. Please therefore read the relevant laws and regulatory guidelines for a full explanation of these rights.

7.2 Your main rights under data protection legislation are:

(a) the right of access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to file a complaint with a supervisory authority; and

(h) the right to withdraw consent.

7.3 You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, access to the personal data along with certain additional information. This additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Provided that the rights and freedoms of others are not compromised, we will provide you with a copy of your personal data. The first copy will be provided free of charge, but a reasonable fee may be charged for additional copies. You may obtain access to your personal data by making a request via email or other means as stated in Section 12.

7.4 You have the right to have inaccurate personal data rectified and, taking into account the purposes of processing, incomplete personal data completed.

7.5 In certain circumstances, you have the right to have your personal data erased without undue delay. These circumstances include: the personal data is no longer necessary for the purposes for which it was collected or otherwise processed; you withdraw your consent to processing based on consent; you object to processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data has been unlawfully processed. However, there are exceptions to the right to erase data. The general exclusions include when the processing is necessary: to exercise the right to freedom of expression and information; to comply with a legal obligation; or to establish, exercise or defend legal claims.

7.6 In certain circumstances, you have the right to restrict the processing of your personal data. These circumstances are: you dispute the accuracy of the personal data; the processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you need personal data for the establishment, exercise or defense of legal claims; and you have objected to the processing, pending verification of that objection. Where processing is restricted on this basis, we may continue to store your personal data. However, we will only otherwise process them: with your consent; for the establishment, exercise or defense of legal claims; to protect the rights of another natural or legal person; or for reasons of substantial public interest.

7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any public authority vested in us; or the protection of legitimate interests pursued by us or by a third party. If you raise such an objection, we will stop processing the personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you raise such an objection, we will stop processing your personal data for this purpose.

7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out in the public interest.

7.10 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.11 If you believe that our processing of your personal data violates data protection laws, you have the legal right to lodge a complaint with a supervisory authority responsible for data protection. You can do so in the EU Member State of your habitual residence, your place of employment or the place of the alleged breach.

7.12 To the extent that the legal basis for our processing of your personal data is consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of the processing prior to the withdrawal.

7.13 You may exercise all of your rights with respect to your personal data by notifying us in writing.

8. About cookies

8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a Web server to a Web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.2 Cookies can be "persistent" cookies or "session" cookies: a persistent cookie is stored by a web browser and remains valid until the set expiration date, unless the user deletes it before the expiration date; in contrast, a session cookie expires at the end of the user session, when the web browser is closed.

8.3 Cookies generally do not contain information that can personally identify a user, but personal information we store about you may be linked to the information stored in and obtained from cookies.

9. Cookies we use

9.1 We use cookies for the following purposes:

(a) Authentication - we use cookies to identify you when you visit our website and when you navigate through our website. Cookies used for this purpose are: Google Analytics, Facebook Marketing, YouTube Ads, Google Adwords.

(c) Personalization - we use cookies to store information about your preferences and personalize the website for you. Cookies used for this purpose are: Google Analytics, Facebook Marketing, Google Adwords and YouTube Ads.

(d) Security - we use cookies [as part of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to generally protect our website and services][ (cookies used for this purpose are: Google Analytics.

(e) Advertising - we use cookies to help us display advertising relevant to you. Cookies used for this purpose are: Google Analytics, Facebook Marketing, YouTube Ads, Google Adwords.

(f) Analytics - we use cookies to help us analyze the use and performance of our website and services. Cookies used for this purpose are: Google Analytics, Facebook Marketing, YouTube Ads Google Adwords.

(g) Consent to cookies - we use cookies to store your preferences regarding the use of cookies more generally cookies used for this purpose are: Google Analytics.

10. Cookies used by our service providers

10.1 Our service providers use cookies and these cookies may be stored on your computer when you visit our website.

10.2 We use Google Analytics to analyze the use of our website. Google Analytics collects information about the use of the website by means of cookies. The information collected relating to our website is used to create reports on the use of our website. Google's privacy policy is available at https://www.google.com/policies/privacy/.

11. Managing cookies

11.1 Most browsers allow you to refuse to accept cookies and delete cookies. The methods of doing this vary from browser to browser and version to version. However, you can obtain current information on blocking and deleting cookies from these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(d) https://support.apple.com/kb/PH21411 (Safari); and

(e) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

11.2 Blocking all cookies will adversely affect the usability of many websites.

11.3 If you block cookies, you will not be able to use all the features on our website.

12. Our data

12.1 This website is owned and operated by INNER YU.

12.2 We are registered in Zwevegem, BE, and our main office is located at Ierlandlaan 29 8550 Zwevegem Belgium.

12.3 You may contact:

(a) By mail, to Ierlandlaan 29 8550 Zwevegem Belgium

(b) Through our online contact form: www.yogainneryu.com/contact

(c) By phone: +32497343369

(d) By e-mail: support [at] yogainneryu.com

14. Data Protection Officer

12.4 The contact details of our data protection officer are Nathaly Haezebrouck, support [at] yogainneryu.com. Ierlandlaan 29 8850 Zwevegem

Questions about your data? Contact us at any time.  

This version of our privacy statement was created on 01/01/2025